Data Protection Statement
For FLYING HIGH INVEST TRADE AND SERVICES MON.IKE., respecting and protecting your personal data is a commitment. We understand and take seriously the fact that you are aware of and concerned about your personal data.
This Data Protection Statement describes the personal data we collect about you through our website flyinghigh.gr, how we use and protect it, and the choices you have regarding how we use this data. Its purpose is to inform you about the Company's policy regarding your personal data that you provide to us, so that you know the purpose of their processing by us, the category of recipients, and the procedures you can follow to exercise your legal rights.
We declare that FLYING HIGH INVEST TRADE AND SERVICES MON.IKE. fully complies with European Regulation 2016/679 (General Data Protection Regulation, GDPR) for the maximum safeguarding of your personal data. GDPR is the most recent EU regulation whose object is to establish the conditions for the processing of personal data, to protect the rights and freedoms of natural persons, and especially the right to protection of personal data.
flyinghigh.gr is not directed at children and minors under 16 years of age. If you are under 16 years of age, you may use our website only with the involvement and approval of a parent or guardian.
Purpose of Processing
The collection and processing of your personal data is carried out with the sole purpose of executing and supporting your orders, communicating with you, and enhancing your experience when using our website. More specifically:
Execution and support of your orders: In order to manage your orders, execute them, and support you after sale, we need the following data:
Your email address to inform you about your order.
Landline or mobile phone number to communicate with you regarding your order.
Your first and last name to deliver your order and serve you after sale.
Your VAT number and Tax Office for invoice issuance.
Your address for sending your order to the desired location.
Sending newsletters with news and offers: If you wish, you can subscribe to our newsletter to receive news, suggestions, offers, and other updates about our products and services. Your registration is done with your free and clear consent on one of the relevant forms on our website.
Creation of a Wholesale Customer Account: A prerequisite for placing orders through flyinghigh.gr is the creation of an account on our website. For the creation of a member account, we require the same information as for placing an order, and the purpose of their processing remains the same as the purpose for executing and supporting orders. Additionally, you need to enter your personal security code so that only you have exclusive access to your account. You are solely responsible for maintaining the confidentiality and concealment of your password from third parties, and in case of loss or leakage, you must notify us immediately, otherwise we are not responsible for its use by an unauthorized person. For security reasons, we recommend that you change your password at regular intervals and avoid1 using the same and easily detectable passwords (e.g., date of birth). We also suggest that you use not only letters and numbers but also symbols when creating it.
Legal Grounds for Processing Personal Data:
We collect the personal data you share with us based on one or more of the following legal bases:
As required for the provision of the services you entrust to us and wish to receive from us and, consequently, the fulfillment of our contractual obligations in this context, for the proof of your orders, for after-sales support, to communicate with you regarding your orders, and generally where reasonably necessary or required to comply with legal or regulatory requirements, dispute resolution, fraud and abuse prevention, or the enforcement of terms and conditions.
As required for our legitimate interests (or those of third parties), including our interests in providing innovative, personalized, secure, and profitable services to our users and partners, unless your interests or fundamental rights or fundamental freedoms that dictate the protection of personal data override these interests.
As required for compliance with an obligation imposed by law, such as regulatory compliance for tax purposes.
Processing of your data by third parties:
Under no circumstances will we exploit your information or transfer it to third parties outside our company without your consent, except in the cases noted in this Policy. Access to your personal data is allowed only to authorized persons-our partners, who need to have access to this data for the operational needs of the company.
In order to provide you with our services, we will share your personal data with certain third-party companies, which act on our behalf (processors) providing us with transport/distribution, hosting, and2 mass email sending services, etc., with the aim of providing optimal service to you. Our company ensures the processing of your personal data by partner third-party companies with contractual clauses limiting the purpose of processing and observing technical and organizational measures for the correct and secure processing of your personal data.
Storage Period:
Regarding the storage period of data, when processing is imposed as an obligation by provisions of the current legal framework, your personal data will be stored for as long as the relevant provisions require. When processing is carried out based on a contract, your personal data is stored for as long as is necessary for the execution of the contract and for the establishment, exercise, and/or support of legal claims based on the contract.
For the purposes of promoting products and services (marketing activities), your personal data is kept until you revoke your consent. This can be done by you at any time. The revocation of consent does not affect the legality of the processing that was based on consent during the period before its revocation.
Your rights regarding your personal data:
As a natural person, with the following rights, you have control over the processing of your personal data. Specifically, you are recognized and guaranteed the following rights:
Right to transparent information on how your personal data is collected and used.
Right of access to personal data.
Right to rectification or modification of personal data.
Right to erasure of your personal data.
Right to restriction of processing of your personal data.
Right to data portability of your personal data.
Right to object to the processing of your personal data.
Right to be informed of security breaches that pose a high risk to your rights and freedoms as a natural person (Article 34 of the Regulation).
Right to withdraw your already given consent, i.e., to revoke your consent at any time for processing based on consent. The withdrawal of consent does not affect the legality of processing based on consent prior to its withdrawal.
Your above rights are limited by law and may not be required to be fulfilled by us under specific circumstances (such as, for example, when there is a contract, an obligation to process personal data imposed by law, public interest, in order to protect our legitimate interests, etc.).
To exercise any of the above rights, you can contact us via email at: [email protected]. Additionally, you have the right to lodge a complaint with the competent supervisory authority, the Hellenic Data Protection Authority (HDPA): https://dpa.gr/, 1-3 Kifisias Ave., Athens, PC 115 23, +30 210 6475600, [email protected].
Security of Personal Data:
When you provide us with your personal data, we take measures to ensure that it is kept and managed securely. In order to protect your personal data, we take adequate physical, technical, and organizational protection measures. We constantly update and check the security technology we use. We limit access to your personal data to only those employees who need to know this data in order to provide you with the services you desire. Furthermore, we train all employees on the importance of confidentiality and maintaining the privacy and security of your personal data. Among other things, we have implemented the following technical and organizational measures and procedures to protect your personal data from any loss, alteration, unlawful processing or modification:
access to your personal data is limited only to the number of authorized persons for specific purposes
access to the IT systems used for data processing is ensured only by authorized persons
access to these IT systems is monitored to detect and immediately prevent unauthorized access
use of information systems and computer programs that have been installed in a way that minimizes use
adoption of individual procedures for maintaining personal data and secure deletion / destruction
Cookies
Cookies are small text files that are stored on your computer or mobile device. Cookies do not take up much space and are automatically removed when they expire. Some cookies expire at the end of your internet visit, while others are stored for a short period of time.
Cookies are used by our website to collect information on online activity, to store your preferences and settings, and to optimize your Browse experience on the website. We also use cookies to personalize content and advertisements, provide social media features, and analyze traffic for statistical purposes. In addition, we share information about how you use our site with social media, advertising, and analytics partners, who may combine it with other information you've provided to them or that they've collected in connection with your use of their services.
By continuing to use the site, you accept the use of cookies. See how this works for your browser at the following addresses:
Google Chrome: http://www.google.com/support/chrome/bin/answer.py?hl=en&answer=95647
Mozilla Firefox: http://support.mozilla.com/en-US/kb/Cookies
Internet Explorer: http://support.microsoft.com/gp/cookies/en
Safari: http://support.apple.com/kb/PH5042
Opera: http://www.opera.com/browser/tutorials/security/privacy/
Adobe (flash cookies): http://www.adobe.com/security/flashplayer/articles/lso/
Links to other websites
Our website may contain links to other websites. This personal data protection statement applies only to data provided through the flyinghigh.gr website. Therefore, whenever you follow a link from this website to another, we recommend that you carefully read the personal data protection statements of the respective website. In the event that you choose to connect to any third-party website through specific links (links, hyperlinks, banners) that may be contained on the website, the company bears no responsibility for the terms of management and protection of personal data applied by the said third parties.
Social Networking Buttons
We offer you so-called plug-ins from various social networks on our website. If you are a member of a social network and, while Browse our website, you have logged into your user account, the social network provider may link information about your visit to our website with your profile data on the network. Therefore, please visit the social network providers you use for information about these functions.
The relevant services are provided by the respective companies ("providers").
These providers are:
Facebook operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA.
Instagram provided by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA.
The plug-in tells the provider which of our websites you have entered. If, while Browse our website, you have logged into your user account with the respective provider, the latter will be able to collect your interests, i.e., the information you enter with your user account. When using any plug-in function (e.g., clicking the "Like" button, commenting), this information will also be transmitted by your browser directly to the provider for retention.
Further information on the collection and use of data by providers and on your rights and possibilities for protecting your privacy in this form can be found in the data protection/privacy policies of the providers:
Facebook data protection/privacy policy: http://www.facebook.com/policy.php
Instagram data protection/privacy policy: https://help.instagram.com/155833707900388/
Changes to the Privacy Policy:
All future changes to the Privacy Policy we apply will be published on this website. Therefore, you should regularly check the Privacy Policy for any changes.
In any case, if you continue to use the Website and its services, the services of the Online Store, after modifications have been made as above, you will be deemed to accept these modifications. If you do not agree with the terms of this Statement as it may be amended, either in whole or in part, you must cease using the Website and our Online Store and/or proceed to delete your personal data according to the procedure provided on our website. We may periodically send emails to remind you of changes and updates to this Statement, but please check our website frequently to be informed of the current and applicable Data Protection Statement.
Any change to this Statement will be posted immediately here.
User Obligations
The use of the flyinghigh.gr website must be exclusively for lawful purposes and in a way that does not restrict or impede its use by third parties. The user is obliged to use the website in accordance with the law, good morals, and these terms, and not to perform acts or omissions that are offensive or may cause damage or malfunction to it. The user bears all possible communication costs with our company. Indicative examples are telephone and postal services.
Dispute Resolution
Regarding any dispute arising from the use of flyinghigh.gr, and if it is not possible to settle it directly by mutual consent, the Courts of the city of Athens are competent for its resolution.
How to contact us?
You can contact us with any questions regarding the processing of your personal data or our use of cookies, or to exercise your rights, using the contact form on our website.
You can contact the Data Protection Officer by sending an email to [email protected].
We reserve the right to modify and update this Statement, either in whole or in part, at our sole discretion at any time. Any modification to this will take effect immediately upon the modified Statement being posted on the Website.
In any case, if you continue to use the Website and its services, the services of the Online Store and the Google App, after modifications have been made as above, you will be deemed to accept these modifications. If you do not agree with the terms of this Statement as it may be amended, either in whole or in part, you must cease using the Website and our Online Store and/or proceed to delete your personal data according to the procedure provided on our website. We may periodically send emails to remind you of changes and updates to this Statement, but please check our website frequently to be informed of the current and applicable Data Protection Statement.
Any change to this Statement will be posted immediately here.
